Question 1

Fees

Accepted Answer

Our standard rate is $110 for each 50-minute session of individual counseling and $140 for couples or family counseling.

Question 2

Payment

Accepted Answer

Payment will occur directly to your counselor at each session. You can pay using a major credit card, cash, or check payable to “MadeWell Counseling and Therapy.” Accounts must be kept current in order to continue counseling at MadeWell Counseling and Therapy.

Question 3

Insurance

Accepted Answer

We are unable to accept any type of health insurance at this time. However, we can provide a letter of receipt that you can submit to your insurance company for possible reimbursement. Due to the variation in insurance plans, please check with your insurance provider to see if you have out-of-network benefits and whether you will qualify for reimbursement.

We can only provide an insurance letter if your account is current and paid in full.

Question 4

Cancellation Policy

Accepted Answer

We understand that emergencies and illness happen. If you need to cancel or reschedule your appointment, please notify your counselor 48 hours in advance before your scheduled appointment time, otherwise you will be charged the full fee for your counseling session. This
notice allows us to open that spot for someone else.

Question 5

Contacting your Counselor

Accepted Answer

For scheduling your first appointment, please visit www.madewelltherapy.com (http://www.madewelltherapy.com)and click on the “Book Your First Appointment” tab. This will allow you to send a message to the counselor. If you are a returning client, please visit our website (http://www.madewelltherapy.com/)and click on login to access your HIPAA compliant secure portal. Here you can schedule an appointment, get access to your records and pay your bills online.

Fees and FAQ